If you have a brand-new business these are the best options for you. We know you’re excited to present yourself in a professional way so we’ve put these packages together to give you just what you need AND save you money.

This package includes 3 design services of your choice. Choose your 3 services from the drop-down menu: business card, logo, banner, ad, brochure, capabilities report, postcard, newsletter (up to 4 pages), letterhead + envelope, presentation folder, product data sheet, infographic, model comp card, lookbook (up to 4 pages) catalog design (up to 4 pages), media kit (up to 4 pages). 

Printing and Paper are not included. We use a third party printer for printing. If you would like I AM ART AGENCY to take care of printing on your behalf. We can quote you for the style of paper, printing and shiping method.

The Basics

Name: The Basics
Brand: I AM ART AGENCY

Service 1

Service 2

Service 3

All clients receive a unique proposal and contract based upon the specific needs they have for their project. Each project has a detailed service agreement that must be signed by the client before work starts, which specifies details regarding refunds, cancellations and project pricing.Please refer to your contract for specific details.

Requests for the final portion of payment due on all projects are not made until the project receives final, written approval from the client. Final payment is due within 5 business days once the invoice is received.

Graphic Design Services

The deposit payment specified in your contract is non-refundable. Requests for refunds, after the deposit payment’s associated Milestone Tasks have been achieved, must be presented to I AM ART in writing. Refund requests must be made prior to I AM ART receiving written or verbal authorization or approval of acceptance of services performed. After a proof has been accepted, no refund is available on graphic and design services.

Printing Services

Printing fees are 100% non-refundable if printing cycles have begun. If a printing fee refund is requested prior to the commencement of printing cycles, a full refund of printing fees, less a $50 processing fee will be issued.

Web Development Services

The deposit payment specified in your contract is non-refundable. Requests for refunds, after the deposit payment’s associated Milestone Tasks have been achieved, must be presented to I AM ART in writing. Refund requests must be made prior to I AM ART receiving written or verbal authorization or approval of acceptance of services performed. In the event that the deposit amount does not fully cover the development time spent on the project (@ $90/hr), and other expenses related to development of the project, than additional payment will be due. Please refer to the specific details found in your project propopal and agreement

All refund requests must be received in writing. U.S. Postal mail are acceptable. Phone requests will not constitute acceptance of any refund request.

Non-refundable Services:

The following payments are not refundable.

* Payments made for Milestone Achievements
* Payments made for Website Maintenance

How Refunds Are Processed

Unless your contract states otherwise, payments made to I AM ART by credit card will be refunded to the card that the payment was made with.
Delivery Method

All projects require a deposit payment in order to commence work on a project. Because every client and their needs are different, and I AM ART engages each relationship with custom solutions in mind, the breakdown of funding the project, and the schedule that payments are made for each project will differ.

Typically, the agreed project fees are divided into equal thirds.

In this typical scenario, the first payment (called the “deposit payment”) is paid upon agreement of the project, and it serves to cover the initial costs of services as outlined in the contract and agreement.

The second payment (called an “installment payment”), is invoiced when a previously agreed upon Milestone achievement is met. This is typically the second equal third of the total project cost. Payment for this installment fee is due within 5 business days of receipt of the invoice.

The final payment (called “final payment”), is not requested until after the client has reviewed and approved the entire scope of the finished project. The invoice is not submitted to the client prior to final approval. When the final invoice has been delivered to the client, they will be expected to submit payment within 5 business days of receipt of the invoice.

This is the typical process for payment scheduling and invoicing. Again, each project is unique and as such, some clients may desire to make different arrangements for payment, or the overall scope of the project may dictate a different process. Regardless, the final invoice is never rendered until after the client has approved the final product.

When your project is complete we will provide you with your digital files and branding guides and all print files prepared as PDF’s ready for your printer. If you’d prefer we can manage the printing for you working with an online or a local printer and have the completed pieces shipped to you.
All clients receive a unique proposal and contract based upon the specific needs they have for their project. Each project has a detailed service agreement that must be signed by the client before work starts, which specifies details regarding refunds, cancellations and project pricing.

Project Costing and Rates

Rates are determined per project based on the technical and skill-based requirements that the project outlines. All rates are based on accepted industry standards for the services requested.

Project Minimum

Unless your contract states otherwise, I AM ART operates with a two-hour minimum on all projects.

Initiation of Agreed-to Service

I AM ART will initiate work on the agreed-to scope of services only after the initial payment has been received and has cleared our bank account.

Revisions and Additions

A fixed fee or fee estimated not to exceed a specified amount is based upon the time estimated to complete the services specified in this Agreement during normal working hours. Any revisions or additions to the services described in this Agreement shall be billed as additional services not included in any fixed fee or estimated fee specified above.

Such additional services shall include, but shall not be limited to, changes in the extent of work, changes in the complexity of any elements of the Project, and any changes made after approval has been given for a specific stage of design, documentation, preparation of artwork or creation or implementation of web developer tools.

IAA shall keep the Client informed of additional services that are required and shall request the Client’s approval for any additional services which cause the total fees, exclusive of any surcharge for rush work, to exceed the fixed or estimated fees set forth in the Fees section of your agreement.

Rush Work

The Client shall pay a surcharge for any services requiring work to be performed outside of normal working hours by reason of unusual deadlines or as a consequence of the Client not meeting scheduled times for delivery of information, materials, or approvals.

The surcharge for rush work shall be at the standard rates plus 50%.

Normal working hours for this Project are as follows: 9am – 5pm EST

Reimbursable Expenses

The Client shall reimburse IAA for all out-of-pocket expenses incurred by IAA with respect to the Project including, but not limited to, expenditures for: Implementation, typesetting, photostats, photo prints, photography, film and processing, acetate color overlays, transfer proofs, presentation and artwork materials, and electrostatic (xerographic) copies, postage, and local deliveries, including messengers, out-of-town travel, and shipping.

Automobile travel will be charged at a standard rate per mile of $0.35.

Reimbursable Expenses will be billed at cost plus a surcharge of 15%.

Reimbursable and Implementation Budgets

Any budget figures or estimates for Reimbursable Expenses or Implementation charges such as printing, fabrication, or installation are for planning purposes only. IAA shall use our best efforts to work within stated budgets but shall not be liable if such expenses exceed budgets.

Records

IAA shall maintain records of reimbursable expenses and shall make such records available to the Client for inspection on request.

Late Payment

The Client shall pay a service charge for all overdue amounts of 1.5% per month.

Please refer to your contract for specific details.
Cancellation Policy

All clients receive a unique proposal and contract based upon the specific needs they have for their project. Each project has a detailed service agreement that must be signed by the client before work starts, which specifies details regarding refunds, cancellations and project pricing.Please refer to your contract for specific details.

Cancellation or Termination of Agreement

Either party may terminate the agreement upon giving written notice to the other as indicated in their specific agreement. Upon termination of the agreement by the Client or by I AM ART for cause, I AM ART may retain any initial payment and the Client shall pay I AM ART for all hours expended on the Project, up to the date of termination, at I AM ART standard rates together with all other amounts due hereunder. Any initial payment that has been received shall be credited against any such amounts due. All indemnities shall continue even after any such termination.

The Basics

RETURN & REFUND POLICY

DELIVERY

PRICING

Cancellation

WHO WE ARE